Returns & Exchanges
Patron of the New offers a curated selection of luxury fashion, and we want to ensure you are satisfied with your purchase. Returns are accepted within 14 days of delivery for store credit or exchange, provided items are in their original, unworn condition with all designer tags attached.
Initiate Your Request
Visit our online returns portal or contact our concierge team with your order number and the items you wish to return to receive a Return Authorization number.
Prepare the Shipment
Securely pack the items in their original packaging, ensuring all designer boxes, dust bags, and authenticity cards are included to avoid a restocking fee.
Dispatch the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, or arrange for a scheduled pickup.
Quality Inspection & Credit
Once our specialists have inspected the items for quality assurance, your store credit will be issued or your exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing